In a dental clinic the money does not usually leak out of the chair, it leaks out of the enquiry nobody answered and the treatment plan nobody followed up. The Kórtex agents cover exactly that: they answer at once, chase every open plan and fill the schedule with check-ups and hygiene visits. Clinical questions always go to your team.
A dental clinic lives on two things: new patients who come in and treatment plans that get accepted. Both depend on someone answering fast and following up patiently. When reception is busy with the patient in front of them, the enquiry from Instagram waits and the plan from three weeks ago is never mentioned again.
Somebody asks on the website, WhatsApp or Instagram. If they wait two hours they have already booked with the clinic down the road.
The plan was sent, the patient did not say no, and nobody wants to be the one who insists. Six weeks later it is dead.
The check-up was due eight months ago. Nobody noticed because nobody has a list of who is overdue.
You do not change your practice management software or the way you work. The agents connect to the calendar and the channels you already use: phone, WhatsApp, website and social media. We validate the integration with your provider during the audit before committing to any timeline.
Booking happens on the real slots, so there are no double bookings and reception does not have to check anything twice.
Every enquiry lands in the same place regardless of where it came from, and gets an answer in minutes.
A data processing agreement, local processing first and a full audit trail. Anybody who asks not to be contacted is recorded and respected.
Four agents specialised in the circuit of a dental clinic. Each with one mission, all of them supervised by your team.
Answers every interested person instantly and gets the first visit in the diary.
The follow-up nobody has time to do, done every single day.
The one who remembers your check-up when you already forgot it.
Finds what works in other clinics and adapts it to yours.
A patient received a plan for 1,850 euros and never replied. Nora writes on day seven with a short message and no pressure. The patient answers that the issue is paying it all at once. Nora does not invent payment terms: she notes it, books a call with the team for the next morning and leaves the context ready for whoever takes it. An example with fictional data to show how the circuit works; it is not a real case.
Health data under Article 9 of the GDPR, local processing first on workstations installed in the clinic, and every action logged. The agents never give clinical advice or recommend treatments: the assessment belongs to the dentist. Security is not an annex to the contract, it is the architecture of the system.
No. They handle scheduling, follow-up, reminders and administrative questions. Anything clinical, including which treatment suits a patient, goes to the dental team with the full context of the conversation.
They can explain the plan that was already issued and answer questions about timing or financing that the clinic has defined in advance. They never invent discounts or payment terms: if the question goes beyond what is agreed, it goes to a person.
That is exactly why the cadence is spaced and the tone is agreed with you. Anyone who asks not to be contacted is recorded and respected from that moment on, and the log is auditable.
We adapt to your system, not the other way round: through an API where one exists and through supervised workflows where it does not. We validate it with your provider during the audit before committing to any timeline.
Tell us how your clinic handles the phone, the enquiries and the treatment plans today. Within two weeks we hand back a map of your workflows and an agent plan ranked by impact. It is the only phase we do not invoice.
