24/7 AI call answering for clinics.
Your phone rings at eleven at night, on a Saturday, and during the lunch break. An AI voice agent answers every one of those calls, books into your real calendar, resolves the admin and passes anything urgent to your human team. It says it is an AI from the first second.
How it works, in five steps
No new hardware, no new number to learn and no change to how your team works.
It answers the call
It picks up on the second ring, at any hour. It introduces itself, states it is an artificial intelligence and warns that the call is recorded.
It understands what they need
A new appointment, a change, a question about preparation, a report. It asks only what it needs and verifies identity before touching a record.
It resolves it in your systems
It books on the real slots in your calendar, sends the confirmation and the preparation, and reschedules whoever cannot attend.
It escalates what needs a person
Anything clinical, anything delicate or anything it cannot resolve goes to your team with the full conversation and context attached.
It leaves a record
Recording, transcript and outcome in the dashboard. You can listen to any call or just read how it ended.
When it makes sense and when it does not.
We would rather tell you now than three months in. This is not for everyone.
- You lose calls outside working hours or during peak times.
- Reception is interrupted constantly while attending patients in person.
- Your calendar has gaps you do not manage to fill.
- You want every call answered without hiring another person.
- Your call volume is very low and reception covers it comfortably.
- You need someone to give clinical advice on the phone, which no agent will ever do.
- You are not willing to have the agent state that it is an AI, which is a legal requirement.
The agents behind it.
Voice is not one product: it is several agents working on the same phone line, each with its own mission.
Frequently asked questions.
The agent reads out the urgency notice it has been given, points the patient to emergency services if the situation worsens and alerts the on-call team immediately, with the exact words the patient used. It does not assess severity and it does not give medical advice: it makes sure a person hears about it in time.
Yes. That is one of the clearest differences from a human switchboard: several simultaneous conversations do not queue up behind each other, so the line is never engaged.
They will, because it says so. The agent states it is an artificial intelligence at the start of the call and warns that the call is being recorded, as the EU AI Act requires. The option to talk to a person is always available.
The conversation is processed locally first, on workstations installed in your practice, and whatever has to leave stays on European infrastructure under a data processing agreement. Every call is recorded, transcribed and logged, and you can review any of them.
Your phone, answered
at any hour.
Tell us how your practice handles the phone today. Within two weeks we will tell you how many calls you are losing and what it would take to stop losing them. It is the only phase we do not invoice.